Terms & Conditions
Lumilum reserves the right to modify or discontinue, temporarily or permanently, any or all of the Websites and/or any or all features, products, prices of products, services or information appearing on or available through the Websites with or without notice to you. You agree that Lumilum shall not be liable to you or any third-party for any modification or discontinuance of such features, products, prices, services, or information on the Websites or the Websites itself. These Websites has been established primarily for the benefit and use of Lumilum customers and potential customers. Not all products or services referred to may be available, and Lumilum may change the products or services and their characteristics or ingredients described by the Websites at any time. These Websites may include inaccuracies, and the price and availability information, and any other information is subject to change without notice or limitations.
You agree to provide true, accurate, current and complete information about yourself if and when you elect to provide personal information to Lumilum. You may send to Lumilum comments, information, images, questions, reviews, suggestions or ideas (“Submissions”) relating to the Websites, the products or any other subject. If you do, you agree that such Submissions is not given in confidence and that it becomes and will remain the property of Lumilum and that Lumilum is not required to make any payment to anyone for these Submissions, furthermore, you grant Lumilum a royalty-free, irrevocable, transferable right and license to use these Submissions however Lumilum desires, including without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such Comments and/or incorporate such Submissions into any form, medium or technology. Lumilum is not obligated to keep such Submissions secret and is not obligated to respond, being free to use the Submissions in any manner it desires, including but not limited to developing, manufacturing, and marketing products based on such Submissions. Lumilum may also reproduce, disclose and distribute these Submissions without limitation.
Lumilum reserves the right (but not the obligation) to review Submissions and edit or remove any Comments submitted to the Site. You grant Lumilum the right to use the name that you submit in connection with any Submissions. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Submissions you submit. You are and shall remain solely responsible for the content of any Submissions you make and you agree to indemnify Lumilum and its affiliates for all claims resulting from any Submissions you submit. Lumilum takes no responsibility and assumes no liability for any Submissions submitted by you or any third party.
You acknowledge and agree that all content, including but not limited to text, software, music, sound, photographs, graphics, video, or other material contained in advertisements or information presented to you on the Websites is protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws. Lumilum authorizes you to view and download materials at the Website only for your personal, non-commercial use, provided you retain all copyright and proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials on the Websites in any way or reproduce or publicly display, perform, distribute, transmit, create derivative works of, or otherwise use them for any public or commercial purpose. Any use of these materials on any other website (including without limitation, displaying this Websites or any material displayed on or that can be downloaded from the Websites in frames on another website without Lumilum express written permission) is prohibited.
IN NO EVENT SHALL LUMILUM BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR DAMAGES WHATSOEVER, EVEN IF LUMILUM HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THESE WEBSITES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THESE WEBSITES, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" AND “AS AVAILABLE” BASIS WITH NO WARRANTY TO THE MAXIMUM EXTENT PERMITTED BY THE LAW, LUMILUM DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED, WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, LUMILUM DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THESE WEBSITES IS ACCURATE, COMPLETE OR CURRENT.
These Websites may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Lumilum is not responsible for the availability of, or the content located on or through, these external sites, and that Lumilum does not endorse any such site, its use or contents and it is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources or from any damage or loss caused by these. In the event you decide to access or use any of these other websites or resources, you agree you do so at your own risk.
Lumilum operates these Websites from the United States. Lumilum makes no representation that the Websites or its content (including, without limitation, any products or services available on or through the Websites) are appropriate or available for use in other locations. Users who access the Websites from outside the United States of America, do so of their own initiative, and must bear all responsibility for compliance with local laws, if applicable.
12400 SW 134th Ct., Suite #1,
Miami, FL 33186
Our business hours are:
Monday-Friday 9:00 AM to 5:00 PM Eastern Standard Time
You may email or leave us voicemail at the number above 24 hours a day and we will get back to you as soon as possible.
Our standard same day shipping cut off for in-stock items is 3:00 PM Eastern Time.
You should receive an email containing your tracking number once your order ships. Track your package by entering this number into the pages below:
Reception of Order
Receiving party is responsible for checking packages and or pallets immediately upon arrival. Any damages or omissions are to be noted where possible, on the driver's copy of the consignment note and clearly signed by both parties. Lumilum requires to be notified of the product damage or count discrepancy within a 24-hour period.